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ID confirmation is required to avoid scams and keep the community safe. It likewise includes an additional layer of security by making sure nobody however you links your payment details such as your savings account or credit/debit card. As part of our commitment to stay the most trusted cryptocurrency platform, all IDs must be confirmed through the Coinbase website or mobile app.
When submitting your image ID: Ensure that your document stands and not expired, without hole punches or other modifications Ensure your document remains in a well-lit area without glare. Natural sunlight is finest Picture the whole file and prevent cutting off any corners or sides Ensure the ID is totally visible and in focus Utilize the Chrome web browser to complete the verification If having difficulty with the video camera on a desktop or laptop computer system, attempt selecting “Mobile Electronic camera” throughout the confirmation process.
In some circumstances you can utilize the mobile app to complete the ID verification step utilizing your phone’s electronic camera. The ‘Identity Verification’ area can be discovered under ‘Settings’ in the app Ensure the app or program you use to take the images does not add any logos or watermarks Do not obfuscate any details on the ID If you slip up, refresh the page to restart the procedure.
We are unable to accept US passports For clients outside of the United States, we are not able to accept scanned or otherwise conserved image files. If you do not have a cam on your computer system, in most instances the mobile app or Mobile Electronic camera alternative can be utilized to finish this step.
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Make sure the light is originating from in front of you, not behind you, such that your face is plainly visible without backlighting Face the electronic camera directly and include from your shoulders to the top of your head, comparable to a passport or ID picture Utilize a plain wall as a background if possible Do not use sunglasses or hats If you are using glasses in your ID photo, wear them in your selfie photo.
When you see this, please wait 15 minutes and try to validate again. If there is a larger concern we’ll make sure to upgrade with the latest details. Sometimes, we require an additional verification in order to make it possible for or continue trading services. This extra verification needs to be begun from the website at To alter the country on your Coinbase account, go your ID file is released by a country other than the country you are a local of, it may not be possible to complete ID verification at this time.
Please wait 24 hr and attempt the upload once again. If you keep coming across concerns with the verification, it might be essential to follow some of the troubleshooting pointers above to finish the ID confirmation, such as attempting a different browser or gadget. We might require to validate some extra details.
Coinbase Pro is a separate service provided by Coinbase that needs 2 forms of ID confirmation. If you’re having difficulty verifying your ID, we recommend using the Coinbase mobile app. Any ID confirmation done on your Coinbase account will use to your Pro account. 90% of clients are able to deal with problems with ID confirmation by utilizing the Coinbase mobile app and the electronic camera on their smart phone.
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For US customers: Upload a driver license or state ID here. Total a set of identity verification concerns For EU, Australian, Canadian and Singaporean consumers: Publish two various kinds of supported IDs . We accept chauffeur licenses, passports, and some national ID cards. If you are verifying IDs from 2 different nations, please contact support so that we can start a manual review For UK clients: Upload a motorist license, government-issued ID, or passport here Complete a set of identity confirmation questions ID Troubleshooting: If you are having difficulty effectively publishing a passport, driver’s license or state ID, please make certain: There is no glare on the file The image is brilliant and well lit The image is clear and all borders of the file are completely visible The ID is fully visible, and is not blocked, obstructed, or redacted The document is not ended or considerably damaged If the nation on your account is incorrect, or does not match the ID you submitted, please contact support. Please make certain you are submitting a supported ID type.
Regrettably, we can’t accept any IDs besides the supported types. If you don’t have actually a supported file (usually these include documents like a passport, id card, or chauffeur license), or your ID is expired, you’ll need to get, or renew, a valid ID before completing the upload. Identity Verification and Address Verification Troubleshooting: These are the most typical factors and possible solutions if you are unable to successfully complete address verification: Void Address Pointer: Attempt various variations on your address Ex: Include the apartment or condo number on a separate line or the very first line, or just getting in the apartment/unit number and not the words “apt” or “system”.
Tip: Make sure you’re utilizing your full legal name, and not a label, for example. Insufficient Details on Record There may not be sufficient info on record to sufficiently verify identity if you are 18-19 years old. If you’re still unable to effectively verify your identity after several efforts, please contact Coinbase Customer support to initiate a manual evaluation.
As soon as you have actually sent your info, you will see a screen which states We’re verifying your ID. This normally only takes a couple of minutes. Once ID confirmation is total, you will get an email confirming this, and the screen will change to state Identity Verified. Now you are ready to upload your monetary info.