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Before I moved, I had to change telephone company and numbers. I have actually been here for 4 months and everything worked fine. One day I got a phone upgrade and an application upgrade for Coinbase. While attempting to log into my account, I was come by a 2FA that was connected to my old number.
In order to do that, I had verify my recognition. Their website stated that they just accept a valid state released ID. Well, my state ID has been ended for a couple of years due to the fact that I rarely return house and have actually always been permitted to utilize my Federal Identification. I described to them about my circumstance and I was sent an email stating they’ll accept any Government issued ID as long as it wasn’t a college ID or health care card.
After multiple efforts it didn’t work. They close my ticket without validating the … 09/02/2019Kept being informed my account had constraints because I needed to make a payment. So I made a payment, recieved an email stating “Recovery complete We have successfully gathered the funds for your current failed transfer. Your account limitations have actually now been raised.” So I wound up depositing a lil under 50$ crypto, traded, attempted to withdraw and now I get a turn up saying that there still waiting and my account has restrictions until they get payment, and my 45$ crypto is stuck there now although I just owed 1.25$! Now they’re telling me this case was sent out to a professional and might take a week or longer to end up ’08/26/2019I have been locked out of my Coinbase represent 2 months and stopped getting responses from customer service emails.
Email responses are scripted and non-specific about my issues. I made a series of cryptocurrency financial investment deals from 12-2017 to 3-2018. I had visibility to my account after that time, but initiated no deals ever since. On 7-1-2019 I got an e-mail that a transaction for $1,123 was initiated from one of my savings account.
Since then, I have validated with Coinbase that I have taken the actions required to protect my account, however I have been locked out without any presence or access to my funds, totaling $4,916.35. I have two tickets with the business, among which was closed when they stated my she was “resolved.” When I asked how the case was r..08/ 26/2019I was fraudulently pushed into opening an account with Coinbase, having actually been informed it was a security company which my email and other accounts had actually been hacked.
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I do not desire the account, and am scared the business might be blended up in the fraud which I have actually already been subjected to. Please let me know how I can close this account. 08/23/2019Coinbase is holding my bitcoin on there platform in a vault and declines to launch my bitcoin to my bitcoin wallet on coinbase.
I have over 13 emails from coinbase. The unskilled support personnel has actually caused lots of hold-ups in reacting. The bitcoin in the vault is my bitcoin which I paid for and they do not wish to launch my bitcoin. I get the associated coinbase and is not a company that must be doing business.
08/23/2019They have frozen my account, containing approximately $50K in cryptocurrency possessions, because July second. Ever since I have invested a huge amount of time attempting to get acess to my account again. I have actually abided by every demand, too numerous to mention here, and they constantly appear to come up with another one to postpone, delay, delay! Essentially, they have no reason to give me access to my financial assets however still have actually not done so.
Thus, I am up until now 37 organisation days into this conflict and still can not access my acccount. Are they ready to go belly up? 08/23/2019There was a transaction i wasnt sure i submitted & it didnt go thru. I been asking concerns for a week on confirmation, with no response.
@this point i did not acknowledge it then thy lock my account yet i didnt get any action to 8 Questions [[ Reply] Case # ********* * ********** **** *********** ********** *********** all supposedly intensified, now the 2nd week 1email stating funds recuperated … however this was afyer my emails & my account was locked.
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Likewise im still getting updates on deposits offered even tho my acct is still locked. There no other way possible to get in touch with any individual in business; [maybe no 1 exists & its all skynet].08/ 19/2019I sent out an e-mail notifying Coinbase that two extra deals for $4000.00 happened that I did not initiate. This happened on June 26, 2019, about the very same time their system crashed, which was announced on the evening news.
There were just seconds in between all of those deals. I needed to stop payment through my bank for the last two transactions and pay a $30 stop payment fee. I called into Coinbase on July 2, 2019, and I was instructed to make 2 payments of $4000.00 out of my Bitcoin account to repair the deals that I needed to stop payment on.
The quantity of Bitcoin that requires to be gone back to me is 0.24981962 BTC. The first unauthorized deal was for +0.28355713 BTC, the 2nd unauthorized deal was for +0.28372925 BTC, totaling 0.56728638 BTC. The amount of BTC that was subtracted … 08/13/2019Coinbase Case ******** On July 10th, An unauthorized purchase was made on my Coinbase account after apparently being hacked.
As quickly as I saw that exact same night, I contacted my bank and coinbase. After my bank reversing the deal (I certainly can not pay for $25k as my bank account is around $1k) Coinbase informed me that my account was going to be locked and examined. Remember, I had north of $1500 in crypto on that account that I had actually been conserving up for months.