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It’s important for us to identify in between disabling buy/sell services, closing a Coinbase account, and preventing access to funds. From time to time, due to infractions of our Similar to above, due to violations of our User Contract . When this happens, buy/sell services are handicapped and in addition you are no longer permitted to utilize your Coinbase account as a digital currency wallet.
You are likewise enabled to clear any balances in a regional currency wallet by withdrawing to a confirmed checking account prior to the account closure earnings. Keep in mind that if your account is closed in this manner while a buy or deposit is pending, the funds will be available to withdraw when the deal completes.
We will take this action just when: We are required to comply with an order from a court or other authority that has jurisdiction over Coinbase which obliges us to limit access to funds. We are required by law to freeze or block possessions in compliance with a sanctions program, including, however not limited to sanctions programs administered by the U.S.
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Note that some Coinbase items (such as the multisig vault and paper wallet) do not enable Coinbase to control digital currency personal secrets, and therefore Coinbase can not prevent access to digital currency kept with these products. For reference, the following link is the restricted usage section of our User Contract: Appendix 1: Prohibited Services and Prohibited Use .
Hi! I had the exact same issue. I changed my nick on the Coinbase settings, then I went on Gdax and tried to open an account( I didn’t understand that Gdax is owned by Coinbase) so they restricted my Coinbase account and I wasn’t able to purchase cryptocurrencies. I think it had something to do with security.
Here’s the fundamental part: when you open a case leave it alone, do NOT do follow ups or develop new tickets since that will prolong the time for repairing the issue (It will place you at the end of the queue). Then I found their toll totally free 1888 908 7930 a. Loading … .
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I have actually tried whatever that I can think about including limitless e-mails to support. How can I get Coinbase to repair the issue?Any assistance would be much appreciated!! 2 Likes why is it limited, your area possibly? Coinbase GDAX is offered to consumers in the following regions: United States Canada UK Europe We support USD, E.
There are no limitations that I understand. Gdax is linked to coinbase account. When i try to check in i get a mistake code. 1 Like what error code are you getting, been using coinbase for couple of months with no probs at all. still have yet to establish wire transfer to coinbase so i can utilize gdax to avoid fees.
hopefully you don’t have anything on coinbase wallets. 1 Like It has a banner that states an error occurred contact support. 1 Like im uncertain, you may require to find a work around while waiting for response from coinbase. if and when … other outlets to acquire and trade on. i did a fast google search and couldnt discover much connecting to your problem.
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1 Like Thanks, I just finished sending two and checking out a lot of tweets to the CEO of Coinbase, pleading, begging, and threatening litigation. There are all sorts of accusations about restricted accounts. Some are even saying that there are constant debits to their accounts. I have eliminated my account Information from Coinbase, and altered the username/password at the bank for now
1 Like your welcome, sorry i couldnt be of any assistance. sounds like prudent strategy your taking. Ideally you can find another method to remain involved. keep us up to date on any news, id be curious to hear the outcome. 1 Like Replying to @brian_armstrong Do you intend on increase customer assistance with a toll free contact number in the future.
1 Like nice, hopefully you get a reaction 1 Like I had the very same problem and apparently you need 2 seperate ID verifications on coinbase to use GDAX, who knew right?Also discovered it impossible to find the method to include an extra ID, had to click around the assistance page alot.
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After months of successful purchases … I linked an additional savings account today, and got an e-mail saying that the name connected to my bank account (Then the email quoted my Coinbase Label … which remains in no chance associated with my bank account) did not match the name of my Coinbase account.
I’ve already contacted email assistance about this … and I wish for a quick reaction. Edit: I seemed to have repaired the issue by eliminating the brand-new savings account, changing my Coinbase label to match my legal name, and including the savings account when more. FFS Coinbase, get your shit together.
The concern in Get Human-mixa_poi’s own words Account Restricted ** I’m not able to withdraw my BTC from account and I see the following message when I click “Send” button: **” Account Restricted ** You are currently unable to purchase and sell digital currency on Coinbase. Please visit https: **support.coinbase.com for assistance.” ** When I get in touch with assistance by email I have actually got a vehicle reply: **” Hey there, ** Thank you for getting in touch with Coinbase.
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Initially, Coinbase will just provide self-help consumer support in your area. ** For more details on what support is supplied by area, please go to the following help pages: ** International Support for Coinbase * International Assistance for Coinbase Pro ** Thanks, * Coinbase Support” ** I’ ts look like some sort of joke. Coinbase freeze my account and informed me to contact support. ** And when I call assistance I’ve got a reply that there is no human support for my area. ** Does any person can assist me here?Get Human-mixa_poi did not yet show what Coinbase should do to make this right.
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